Our representatives in Los Angeles can answer questions, help with ordering, or existing orders, connect you with our Service Technicians and more.

Our team consists of certified professionals with years of hands-on experience in their fields. Each technician undergoes rigorous training and maintains current industry certifications to ensure the highest standards of service quality. We're committed to delivering reliable, expert solutions tailored to your specific needs.

Replacement Parts Guarantee*

We stand behind the quality of our products. If any part fails due to a manufacturing defect within the warranty period, we'll replace it at no cost. Simply contact our customer service team with proof of purchase and details about the issue. We're committed to keeping your investment in working order.

What services do you offer?

We provide comprehensive home repair solutions including plumbing, electrical work, carpentry, drywall repair, painting, flooring installation, and general maintenance. Our experienced technicians handle both emergency repairs and scheduled projects.

How quickly can you respond to service requests?

We typically respond to service calls within 24 hours. Emergency repairs are prioritized and may be addressed the same day depending on availability and location.

Are your technicians licensed and insured?

Yes, all our technicians are fully licensed, insured, and background-checked. We stand behind our work with quality guarantees on all repairs.

What areas do you service?

We serve the greater metropolitan area and surrounding communities. Contact us with your location to confirm service availability in your neighborhood.

Do you offer warranties on repairs?

We offer warranties on parts and labor for most services. Warranty terms vary by service type, and we'll provide details before beginning any work.

How do I schedule a service appointment?

You can schedule online through our website, call our office during business hours, or request an appointment through our mobile app. We offer flexible scheduling to accommodate your needs.

If We Can't Repair it, We'll Replace It

At Svago, we stand behind every product we sell. If your item develops a defect or stops working, our team will do everything possible to get it fixed. But if repair isn't possible, we'll replace it with a new one at no cost to you. That's our commitment to your satisfaction.

What does extended warranty coverage include?

Our extended warranty plans protect your investment beyond the manufacturer's standard coverage. Each plan includes accidental damage protection, mechanical failure coverage, and priority customer support. You'll have peace of mind knowing repairs and replacements are covered with minimal out-of-pocket costs.

How long does coverage last?

Coverage periods range from one to five years, depending on the plan you select. You can choose the timeframe that best fits your needs and budget. Coverage begins immediately after purchase and continues for the full term you've selected.

What's not covered?

Extended warranties do not cover normal wear and tear, intentional damage, or misuse. Cosmetic damage that doesn't affect functionality is also excluded. Pre-existing conditions and damage from unauthorized repairs are not covered under any plan.

Can I transfer my warranty?

Yes, extended warranties can be transferred to a new owner if you sell or gift your product. Simply contact our support team with proof of transfer, and we'll update the coverage details. This adds value if you decide to resell your item.

How do I file a claim?

Filing a claim is simple. Contact our support team with your warranty information and a description of the issue. We'll guide you through the process and arrange repair or replacement as quickly as possible. Most claims are processed within five business days.