30-Day Risk-Free Trial

*Terms and conditions apply. The 30-day free trial does not apply to the Svago Side Table.

THE DETAILS

CALL US:

If you + our chair isn’t a match made in heaven, give us a call at 1.844.697.8246 so we can arrange for pickup. Our carrier will then contact you to set pick up date and time. Easy!

PICK UP:

Our carrier will set up time for pick up within 7-10 business days. The carrier will make up to three attempts at pick up. It is the returner’s responsibility to make these arrangements with the carrier. 

KEEP THE BOX FOR THE FIRST 30 DAYS:

Please keep the box and all packaging during the first 30 days after you receive your chair. We cannot accept returns if the product is not in it’s original packaging. See our return policy for more information.

Please note: if you do not have the box, there will be an additional fee of $450 for the box and then $399.99 for white glove pickup.

Please Note: There will be a $450 charge if we need to provide a new box

KEEP IT CLEAN:

The Svago recliner must be returned in like-new condition with no scratches or tears.

KEEP IT TOGETHER:

During your trial period keep all paperwork, parts, and accessories together. These must be returned as well in order for us to accept your return.

• Can I keep my free table? No, the table must be returned, if the chairs are returned. 
• If you receive a free table through a bundle purchase or promotional offer (such as spinning the wheel), the following return policy applies:
  Return Requirements:
• If you decide to return the Svago Zero Gravity Chair, you must also return the free table.
  Non-Return of Table:
• If the table is not returned along with the chair, you will be charged the full price of the table plus applicable taxes.
  By purchasing the Svago Zero Gravity Chair and participating in the promotional offer, you agree to these return terms. If you have any questions or need assistance, please contact our customer support team

IN HOME DELIVERY, ASSEMBLY, AND THRESHOLD DELIVERY ARE NON-REFUNDABLE:

Please note that both "In-home delivery and assembly" and "Threshold delivery" are additional services provided by third-party services and are therefore non-refundable. These services are designed to enhance your experience by bringing your items directly into your home or assembling them for you, ensuring convenience and peace of mind. In addition, if you require white glove pick up there will be an additional $399.99 charge.