Free Curbside Delivery
We will ship for free to anyone in the lower 48 states of the U.S.
Free Curbside Delivery Policy
All Svago.com orders that have selected “curbside delivery” will ship by ground. The product will be dropped off at the customer’s curb, boxed and unassembled. Minor, and simple, product assembly will be required. Once your order has been placed, please expect 24-48 hours for processing and 7-10 business days for shipping, unless otherwise noted.
Please note that free shipping is only applicable inside of the United States, not including Hawaii* and Alaska*. Additional charges will apply for international shipments. Additional charges may apply if you are located 50 miles or further from a major metropolitan area. Should these charges apply, a Svago sales representative will contact you within 48 hours of your order date.
Any orders placed Monday through Friday will be immediately prepared for shipment. Order preparation takes 24-48 hours. For orders placed over the weekend or on a holiday, your order will be prepared to ship on the following business day. *Note that if your billing address and shipping address do not match, Svago will send you a document to verify your address.
- How does the address verification work?
- 1- We will contact you the same day or the next business day
- 2- We will send you a document to electronically sign
- 3- You will need to fill out and sign the document
- 4 -We will process the shipping after your information is verified
Tracking information will be sent to your email 1-3 business days after your order has been prepared for shipment. If you do not receive your tracking within this time, please email us at email@example.com or give us a call at 844-697-8246. Please make sure to check your spam mailbox before contacting us.
In Home Delivery & Assembly
This option must be selected during checkout
In-Home Delivery & Assembly Service
All Svago.com orders that have selected "In Home Delivery and Assembly" for $199.99 will ship ground via the freight carrier of Svago’s choosing and have an ETA of 7-14 business days, unless otherwise noted. This will include inside delivery of the chair by two team members (to your room of choice / up one flight of stairs), setup, assembly and trash removal, upon request. Please ensure that your Svago recliner is fully functioning before signing for and accepting your delivery.
Customers will be notified at least 24 hours prior to their delivery to schedule an appointment. Note that if you are participating in the 30 day trial and decide not to keep your Svago recliner, we will not refund the $199.99 in home delivery and assembly fee.
Keep Your Box Handy
Please keep all the packaging material during the first 30 days after your receive your product. We do not accept returns if the product that was purchased is not in its original packaging – see our return policy for more information.
“In home delivery and assembly” is an added service that is performed by a third party service, and is non-refundable.