Svago Concierge Care



We'll take care of it

Svago prides ourselves in our unmatched customer experience. We promise to provide quick and painless customer service, with knowledgeable and well-trained representatives and technicians always around to help.

When you need us, we're there

Worry Free Coverage

Our representatives in Los Angeles will answer any questions you have

Experienced Service Technicians

Our technicians are well-trained and knowledgeable on Svago product

Replacement Parts Guarantee*

We will replace any broken parts, after we confirm with you over the phone

In Home Repair Service*

When needed, we’ll send technicians to your home to repair your chair

If we can’t repair it, we’ll replace it**

If our technicians are unable to fix your chair, we will replace it for free

Extended Coverage Available

Contact us to purchase an extended warranty

*Replacement Part Guarantee and In Home Service Repair is according to standard Svago limited liability warranty policy, terms and stipulations apply
**We can’t repair it, we’ll replacement is only during the warranty coverage period, terms and stipulations apply as per Svago’s limited liability warranty policy



Service in 3 easy steps

1

Give us a Call

Representatives are available to take your call Monday through Friday, 12pm to 8pm ET / 9am to 5pm PT

2

Fill out the warranty form

Complete the warranty form that was sent to you with your chair

3

Mail us the form

Send us your filled-out warranty form and we will input your information into our system



We're are here for you

If you have any questions about the concierge service, we’re here to help.

or call us at 1-844-697-8246