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Return Policy

Svago purchases come with the reassurance of a 30 day money back guarantee unless otherwise noted at time of purchase. If you are not satisfied, you may return the item within 30 days of delivery for a full refund of the purchase price less $450 to cover a white glove pick-up. All purchases are eligible for an exchange, a $450 return shipment still applies. The item must be returned in like new condition, with all paperwork, parts, and accessories to ensure full credit minus the return charge.

Please call 1-844-697-8246 for a return authorization and shipping instructions. Svago will not accept any return that is made without a return authorization number and processed through our return service.

Pick-up Details:

All Items will be picked up using our freight carrier. The pick-up for return normally happens within 3-4 business days from the date of request. The carrier will make up to three attempts to retrieve the merchandise from the purchaser. It is the responsibility of the purchaser to ensure the item is ready for pick up. It will also be the purchaser's responsibility to make arrangements in order to hand off the package to the common carrier. The carrier will schedule a specific day & time for pick-up.